Privacy Policy

Last updated: April 5, 2026

Your Privacy Matters

At Briteable, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our platform.

1. Information We Collect

Information You Provide
  • Account Information: Name, email address, password, and profile details
  • Payment Information: Billing address and payment method details (processed securely by Stripe)
  • Content: Posts, comments, messages, courses, and other content you create
  • Communications: Information you provide when contacting support
Information Collected Automatically
  • Usage Data: Pages visited, features used, and actions taken on the platform
  • Device Information: Browser type, operating system, and device identifiers
  • Log Data: IP address, access times, and referring URLs
  • Cookies: Small data files stored on your device for authentication and preferences

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse
  • Personalize and improve your experience
  • Send promotional communications (with your consent)

3. Information Sharing

We may share your information in the following circumstances:

With Community Creators

When you join a community, the Creator may see your name, profile information, and activity within their community. This helps Creators manage their communities effectively.

With Service Providers

We share information with third-party service providers who perform services on our behalf, including payment processing (Stripe), email delivery (SendGrid), and hosting services.

For Legal Reasons

We may disclose information if required by law, legal process, or government request, or to protect the rights, property, or safety of Briteable, our users, or the public.

Business Transfers

If Briteable is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit using SSL/TLS
  • Secure password hashing
  • Regular security assessments and updates
  • Access controls limiting who can view your data
  • Secure payment processing through PCI-compliant providers

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

Access and Update

You can access and update your account information at any time through your account settings.

Delete Your Account

You can request deletion of your account by contacting us. We will delete your personal information, though some information may be retained for legal or legitimate business purposes.

Email Communications

You can opt out of promotional emails by clicking the unsubscribe link in any email. You will still receive transactional emails related to your account.

Cookies

Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that some features of the Service may not function properly without cookies.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Content you post in communities may remain visible even after you delete your account, unless you specifically request its removal.

7. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries.

9. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Your Privacy Rights

For EU Residents (GDPR):

You have the right to access, rectify, port, and erase your data, as well as the right to restrict and object to certain processing of your data. To exercise these rights, please contact us.

For California Residents (CCPA):

You have the right to know what personal information we collect, request deletion of your information, and opt out of the sale of your information. We do not sell personal information.

By using Briteable, you acknowledge that you have read and understood this Privacy Policy.